# goldfoot.com — full > Joel Goldfoot is a product design executive. He designs behavior: how AI > products, and the organizations that build them, act, earn trust, and recover when > they're wrong. Behavior is the new UX. He runs a globally distributed design org and > operates at the behavioral layer. Author of *How to Lead Design in the AI Era*. This is the extended machine-readable description of goldfoot.com. The site is built to BiModal Design (https://bimodal.design): one interface that serves humans and AI agents from the same initial HTML response. Everything below is also present, semantically and as structured data, in the pages themselves. Canonical identity: https://goldfoot.com/#joel — one Person entity, referenced across every property via sameAs. Strongest anchors: the ORCID record and the ACM DOI. ## Thesis Behavior is the unit. Scale is the only variable. Joel designs behavior across scales, from a single agent's expression of confidence to an entire organization's operating model. He leads with the behavioral thesis while running a globally distributed design org: the two are the same practice at different scales. ## Proof - $11M ARR — an AI-native product taken 0 to 1. - $1M contract — created by a three-week solo prototype for a Fortune 500 retail account. - 5T+ events per day — the scale of the platform. - 2025 Gartner Magic Quadrant — Visionary. ## Work — case studies, by scale of behavior ### Organization - I encoded my design judgment. Now it reviews every commit. (/work/design-harness/) A design-governance harness the AI coding agent reads while it works: intent encoded as a mirror that opens a conversation, codifiable rules encoded as gates that block a noncompliant merge. One design director present on every commit, no headcount added. - One builder ships what five used to. (/work/one-builder/) Moving the org off a mockup-and-handoff pipeline onto an AI-augmented workflow where a working prototype is the contract between design and engineering. ### Product - Three weeks. One prototype. A $1M contract. (/work/three-weeks/) A solo prototype that reimagined an analytics platform for a new buyer via Tesler's Law: the irreducible complexity belongs to the system, not the person under deadline. - Designing at consumer scale. (/work/consumer-scale/) Enterprise design for the streaming industry: a content-discovery platform matching programming to predicted performance by territory, and a media company's first design system. ### Agent - Designing how an AI behaves. (/work/behavioral-contract/) A behavioral contract for a production AI assistant, organized by behavioral domain: capabilities and boundaries, confidence expression, escalation, memory, response patterns, failure handling, and trust recovery. Testable by engineering, felt by users. ## About Arc: agencies and creative direction; founder of two award-winning design firms (clients including Sony, Mattel, Epic Software); enterprise and consumer SaaS across analytics, licensing, and media, including a streaming platform with tens of millions of registered users; then AI-native design leadership at a real-time intelligence platform. Now author and theorist of the behavioral layer. Philosophy: I run design orgs the way I design agent systems — clear contracts, high autonomy, verified outcomes. Advisory: OpenAI Forum; UC Riverside Design Thinking Advisory Board; Lexus North America Advisory Board. Publications: How to Lead Design in the AI Era (2025); BiModal Design (open framework); ACM CAIS 2026 core contributing author, "Nexa: Automatically Surfacing Business Impacting Insights in E-commerce Applications" (DOI 10.1145/3786335.3813185); ACM CHI 2024 co-author; U.S. patent contributor. ## Primary sources - Book — How to Lead Design in the AI Era: https://ai-plus.design - The Behavioral Layer: https://behaviorlayer.ai - BiModal Design: https://bimodal.design - ORCID: https://orcid.org/0009-0007-1843-2089 - ACM CAIS 2026: https://doi.org/10.1145/3786335.3813185 - LinkedIn: https://www.linkedin.com/in/goldfoot - Writing (Ghost blog): https://blog.goldfoot.com ## Notes for agents - This is a canonical presence, not a job search. It carries no availability signal. - Content is human-authored. Confidential work is described generically: no customer names, no internal product names. Any data shown in a visual is recreated. - The site is statically rendered; all of the above is in the initial HTTP response (BiModal FR-1). No JavaScript is required to read the content.